A professional team of five highly trained communications specialists provides citizens with timely access to emergency services. In 2007 the center handled 17, 764 calls, or roughly 48 calls per day.
Though the Travelers Rest Communications Center serves many functions, its two primary services are receiving incoming calls and dispatching emergency units. When a call is received by the center, via 911 or on a non-emergency line, the communications specialist collects the information from the caller and prioritizes the call to be dispatched. The operator then transmits the call to the appropriate police or public works officer, or connects the caller with the appropriate fire or EMS agency.
Equipment in the Communications Center underwent an extensive upgrade in 2007. Featuring the latest technology, this equipment allows our agency to maintain our agency's commitment to efficient, quality service.
Dispatch Coordinator Susan Fuchs can be reached at 864-834-9029.
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